Return Policy

If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy. Please notify us within 30 days of purchase by sending an email to info@scribeweb.com. Be sure to include the order number, date purchased, description and photos showing issue (required before proceeding with replacements).

If an order is returned to us for any reason (other than we created the mailing label incorrectly) you will be responsible for paying to have the order reshipped. Once we receive the package we will contact you via email to verify the shipping address and to request your credit card information for the additional shipping charge (not including the handling). Returned orders will not be refunded (partial or full).